Privacy Policy

Information We Receive

BioChroma may receive information voluntarily provided by email, phone, quote requests, sample-submission coordination, or related communications. This information may include a name, company name, email address, phone number, shipping information, product or sample details, testing needs, and other information voluntarily provided to us.

How Information Is Used

We use this information to respond to inquiries, prepare quotes, coordinate sample submissions and testing services, communicate with clients and prospective clients, maintain records, and meet applicable legal, regulatory, quality, and compliance obligations.

BioChroma does not sell personal information.

Sharing, Retention, and Questions

We may share information only as reasonably necessary to operate our business, provide requested services, maintain systems, or comply with legal obligations. We do not share information for third-party marketing purposes.

Information is retained for as long as reasonably needed for operational, service, recordkeeping, and compliance purposes. We use reasonable measures to help protect information, but no method of transmission or storage can be guaranteed to be completely secure.

If you have privacy questions, contact sales@biochromalabs.com or call (972) 454-9166.